WarriorIQ legal · draft for counsel review

Refund and Cancellation Policy

The checkout must show the exact recurring price, billing period, included usage and payment obligation before an order is placed.

Policy version 2026-08-24
Draft policy architecture—not legal approval. Final wording, jurisdiction, operator details and effective dates must be reviewed by qualified counsel before public launch. View the launch gate.

1. Cancellation

A subscription can be cancelled through the configured billing portal or by contacting support. Cancellation stops the next renewal; access normally continues through the paid period unless the checkout terms say otherwise.

2. Refund requests

Send the account email, charge date and reason to the configured support address. Requests are assessed under applicable consumer law and the terms displayed at purchase. This policy does not reduce mandatory refund, conformity, cooling-off or charge-dispute rights.

3. EU/EEA withdrawal

Where a statutory withdrawal period applies, the checkout must explain it before purchase. Immediate digital-service performance and any request to begin during that period must use a separate, explicit acknowledgement; WarriorIQ must not assume a waiver merely because the user paid.

4. Service failures

If a paid analysis fails before completion, its reserved analysis use is returned automatically. Billing refunds for prolonged outages, duplicate charges or materially unavailable service are handled separately from analysis credits.

5. Contact and operator

Verified operator, jurisdiction, and monitored support details will be published here before paid public launch.